As in many parts of the world where Bus Rapid Transit systems have been launched, MyCiTi stations, with their glass walls and striking colours, have become a feature of the Cape Town landscape.
These stations, situated in the middle of the road with dedicated bus lanes, are on main routes, usually indicated by the prefix "T" in the route name, as well as on routes between the Cape Town city centre, Green Point and the V&A Waterfront.
All stations offer universal access, with level boarding, making it easy for people with wheelchairs, prams or baggage to get in and out of the buses. Each one has unique artwork commissioned from local artists, reflecting a sense of place.
Stations have kiosks where myconnect cards are sold and money loaded onto cards.
Throughout the city, MyCiTi totems designate where MyCiTi buses stop. At busier stops there are shelters but many may be a simple pole. Each stop has tactile paving to assist the visually impaired. These form a distinctive T-shape where passengers in wheelchairs or with prams should wait to board. Passengers should hail the bus as it approaches their stop.
A feature of MyCiTi services is the use of low-floor buses with level-boarding ramps that extend directly to the pavement edge at stops, to ensure buses are accessible. The driver will extend the ramp when a wheelchair passenger is waiting or on request for others.