Draft Fares Policy Public Participation

2025-02-24
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The City of Cape Town invites residents and affected stakeholders to comment on the Draft Fares Policy.

The City of Cape Town’s Fares Policy for contracted road-based public transport (2015) sets out principles for how the City structures and implements its fares structure for public transport services under its control.

The Fares Policy has been reviewed to investigate the appropriate fares structure for the City of Cape Town into the future. The City currently operates the MyCiTi and Dial-a-Ride services which make use of a distance band-based fares structure. A key outcome of the update to the Fares Policy is to consider the change from the current distance-band based fares structure to a zonal fares structure for all road-based public transport modes under the City’s jurisdiction.

The Draft Fares Policy aims to adjust the Fares Policy in order to:

  • Simplify the fares system for passengers.
  • Improve access to public transport by increasing the number of loading and payment options, such as through credit cards, debit cards, mobile phone payment apps, MyCiTi cards.
  • Create a cheaper, simpler and more flexible fares system to operate, manage and maintain.
  • Improve integration between public transport modes and services.

HAVE YOUR SAY

In terms of section 17 of the Local Government: Municipal Systems Act, Act 32 of 2000, the public and interested parties or groups are given the opportunity to submit comments, recommendations or input to the municipality from 7 March 2025 – 7 April 2025.

The Draft Fares Policy is available on the City of Cape Town website: www.capetown.gov.za/haveyoursay

The executive summary will be available at sub-council offices, and libraries. E-mail UrbanMobility.CT@capetown.gov.za for technical queries.

The City’s Public Participation Unit will assist people who cannot read or write, people living with disabilities and people from disadvantaged groups who are unable to submit written comments to have their objections recorded and submitted to the City. Contact the following persons: Zandile Mahlasela: Zandile.Mahlasela@capetown.gov.za; or call 021 400 5501.

Comments, recommendations and input may be submitted by:

Contact the Transport Information Centre for more info: 0800 65 64 63