Where is my bus? Real-time information becomes available
MyCiTi is working on a real-time passenger information solution that will empower users with accurate, up-to-date information about when their bus will depart.
Real-time information is already being gradually rolled out on passenger information screens in stations, which show the number of minutes until each bus departs. With real-time information, these times update as the bus moves along its route, taking into account the speed, GPS location and traffic to provide accurate departure times so that you can better plan your journey.
For example, if your bus was scheduled to depart in two minutes, but is delayed by 3 minutes on its way to your stop or station due to congestion, you will see an estimated departure time of 5 minutes for your bus on the passenger information screen. In the future, passengers will also be able to easily and conveniently access this real-time information from anywhere using any device that can access the MyCiTi website, such as via a mobile phone at a stop or when planning a journey from a computer before leaving home. These live departure times will also be made visible to anyone searching directions or planning a trip using Google Maps.
In addition, MyCiTi will make this data available to developers to encourage creative, innovative applications and software solutions that enhance the passenger experience. Developers can sign up below for updates on progress and for access to the data once it is made available.
Frequently Asked Questions
What is real-time passenger information?
Real-time passenger information accurately shows you when your next bus will depart. It is updated as the bus moves along its route, taking into account the speed and GPS location of the bus any delays, to provide accurate, up-to-date times so that you can better plan your journey.
Where will I be able to access this information?
When will I be able to access this information?
Real-time information is already being rolled out on passenger information displays (PIDS) at stations for some routes. In the future, you will also be able to access the information via the MyCiTi website, Google Maps and other third-party applications.
Can developers access this data and use it in their own applications?
Signup below and we'll be in touch with more information about the availability of real-time information.