Does your myconnect card expire this month?

Check your card

Your myconnect card is a banking product and has an expiry date.

Some myconnect cards expire in July 2017. If the expiry date on the front of your card says “07/17” then replace your card before 31 July 2017.

Don’t leave it to the last minute – visit any station kiosk as soon as you have used up your value and replace your card.

If you still have value on your card, replace your card AND transfer the value immediately at the Civic Centre (Zone 3), Table View, Atlantis, Waterfront or Century City station kiosks.

Replace your card only

  1. Complete the Card Replacement Application form below or at station kiosks.
  2. Check your card at a station info terminal for your card balance, and clear any outstanding penalties.
  3. Visit any station kiosk with your expiring card and R22 in cash. You will receive your new myconnect card and can start loading value for travel.

Replace your card AND transfer value

  1. Complete the Card Replacement Application form below or at station kiosks.
  2. Visit the Civic Centre (Zone 3), Table View, Atlantis, Waterfront or Century City station kiosks with your expiring card and R22 in cash.
  3. You will receive your new myconnect card. Any value on your expiring card will be transferred to your new card.*

*Additional terms and conditions may apply.

What happens if I don’t replace my card by 31 July 2017?

 • Your card will not work from 1 August 2017.

• You can still replace your card at a cost of R22, but only at Civic Centre station.

• You will have to wait 30 days for money loaded as Standard to be transferred from the expired card to your new card.

Replacing multiple cards

If there is more than one card expiring in your household, then one person can replace all of them, provided there is a completed signed application form for each expiring card.

Card Replacement Application Form

14°
Cape Town
Thursday
21 September 2017
03:38:13