MyCiTi Civic Centre station upgrade to enhance comfort of commuters

The MyCiTi Civic Centre station is undergoing an upgrade which includes the installation of a new canopy roof which will take three to four months to complete. During the construction period, commuters will need to use alternative routes to access the station.

“With the ever-increasing number of routes being launched, and the Civic Centre station being the main hub for the MyCiTi bus system, the comfort of our passengers is of great importance to us,” said the City’s Mayoral Committee Member: Transport for Cape Town, Councillor Brett Herron.

The new canopy roof will be installed at the main entrance to the Civic Centre station in order to enhance the comfort of MyCiTi passengers and is intended to offer protection from the rain and wind as well as shade in summer for passengers queuing to purchase and top up their myconnect cards.

During the installation period, commuters will need to access the station by walking up the flight of stairs on either side of the station – either on the Artscape Theatre side or the Civic Centre side – and by taking the stairs from the deck at Albert Luthuli place down into the MyCiTi Civic Centre station. Click here to view a diagram showing the construction area as well as alternative routes to access the station.

The drop-and-go area directly outside the station will be used solely for construction vehicles, but passengers are encouraged to make use of the other drop-and-go areas on Hertzog Boulevard outside the Artscape and the Civic Centre.

Special level access will be provided for wheelchair-users via the fire escape alongside the station kiosk. These users will tap into and out of the station on a handheld validator at the emergency exit doors that they will use to access the station.

Councillor Herron warns that construction will be inconvenient but ultimately in the best interest of MyCiTi passengers. “Unfortunately, this construction is likely to cause inconvenience for the next three to four months, however, when this canopy is completed it will provide much-needed shelter from the weather for our passengers approaching the main entrance of the station, and particularly when they queue at the station kiosk to top up their myconnect cards,” said Councillor Herron.

The City apologises for the inconvenience during this construction period. For more information please visit the MyCiti website or contact the Transport Information Centre by calling 0800 65 64 63 or e-mail

Cape Town
17 September 2019